Frequently asked questions

What is KidZania? 

KidZania is an interactive city combining inspiration, fun and learning through realistic role-play for children up to matric. It's a scaled-down replica of the real world, complete with streets, buldings, a transport system and a functioning economy. In KidZania children can discover, explore and learn through role-playing different real-life jobs, such as pilots, journalists, scientists, firemen, TV broadcasters, surgeons, and many more.

 

How does it work?

When you arrive at KidZania, you will find yourself at our Airport check-in area. When you check in, you and your kids will each receive a security bracelet with GPS tracking device and 50 complimentary kidZos (the currency of KidZania). Once inside, all kids can explore the city and take part in the activities they choose. Each activity will be facilitated by a trained supervisor (Zupervisor). Children under 7 years of age will need adult accompaniment during activities.

 

What are the activities at KidZania

There are 100 plus interactive activities to choose from, from various industries in the city which include:

• Aviation
• Science and technology (e.g. Careers of the future)
• Automotive (e.g. Driving school, driving streets)
• Health and healthcare (e.g. Medicine)
• Finance
• Arts & Culture
• Education
• Media
• Private Sector Services (e.g. Courier service, Beauty Salon)
• Public Sector Services (e.g. Fire Station, Police Station, Tax Office)
• Early childhood development
• Restaurants
• Retail
• Sports
• Transportation

On average activities take 30 minutes.  Expect to complete up to 16 activities per full day visit.

 

What are KidZos?

KidZos are the currency of KidZania.  KidZos can be used in all the different KidZania cities around the world.

As part of the realism of KidZania, children can decide how they manage their ‘money’ throughout their visit. Children can earn, spend, save, invest or donate their KidZos when taking part in different activities.

They will reap the benefits of the working world by gaining financial awareness through learning how to budget, spend, invest and save their money.

 

What is available for adults?

There is a Parents Lounge which is a quiet, kids-free space where you can enjoy a cup of coffee with friends, watch a movie, catch up on some reading, or send off that urgent presentation using the free WiFi.

There are many activities where grown-ups are welcome and encouraged to participate alongside the kids!

Or if you prefer, you can watch your children enjoy their freedom as they explore potential careers, and capture every moment on camera through the large, open-fronted windows.

 

Are there any activity restrictions?

Certain activities are age-restricted. Tailoring activities to certain age groups ensures that they are thrilling and engaging for all different ages.

There are certain activities which cannot be performed in skirts/dresses or flip-flops, sandals or loose fitted shoes.  In these activities, suitable pants and footwear must be worn.

 

How long can my child stay?

Your ticket will cover you for 4 hours of activities in KidZania. 

 

What is the age range?

KidZania Johannesburg is designed for children aged 0 – 18 (matric). Each activity requires and teaches a variety of skills associated with different age ranges. There is a designated area with activities that cater to early children development (up to four years of age).

 

What ages can I leave at KidZania?

If your kids are aged 8 or above, you can check them in and pick them up at the end of their time slot. Please note that they must be fetched by the adult who checked them in before they can be checked out.

Children under the age of 7 years old must be accompanied into KidZania by a full paying adult (18+). Please note that children under the age of 4 need to be accompanied by an adult at all times.

 

 Can adults enter KidZania alone?

KidZania is a city for children. For security reasons, no adult may enter KidZania without a child to accompany them.

The only time when adults can enter alone is for adult-only events which will take place outside of regular operating hours.

 

Can we bring food inside?

No food can be brought into the centre. Food can only be purchased on site.

 

Are there restaurants inside?

Yes, there are a number of restaurants inside KidZania where food, drinks and snacks can be purchased using ZAR. KidZania offers food options that are not only tasty, but also fun and interactive as you can experience preparing your own food at your favourite Interactive POS. These food options are positioned throughout KidZania for your convenience.  We endeavour to cater to all dietary requirements.

 

Do you cater for special needs kids

KidZania’s facility and activities are designed to be accessible to visitors with mobility, viewing, hearing or cognitive disabilities following the most recent international standards.

 

What is the medium of communication

English will be the main language of communication. However, in employing our facilitators we will take into account the fact that South Africa is a multilingual country.

 

What are the trading hours?

KidZania will be operational during Fourways Mall trading hours.

 

Can parties be held at KidZania?

Yes, we offer a number of party packages and options.

What is an Industry Partner?

Industry Partners are brands who enter into partnerships with KidZania Johannesburg with the combined aim of delivering educational and entertaining experiences for our visitors.

If you would like to get in touch, please email our friendly partners team: industrypartners@kidzania.co.za

How do Industry Partners benefit?

Industry Partners play a pivotal role in the concept’s ability to bring in the necessary realism & authenticity, transforming the City and its activities into an unforgettable experience. We work closely with our Partners to ensure that we deliver activities which echo their brand values. Our Partners make the experiences possible and, in turn, empower, inspire and educate children.

 

How does it benefit my company?

KidZania offers Industry Partners the following:

• The ability to reach a well-defined and highly desirable audience: kids between the ages of 0 - 18 and their families.
• A unique “experiential marketing” platform. This interactive and immersive environment guarantees that product interactions are meaningful and entertaining, in turn providing kids with ample opportunity to create significant connection with the brand.
• A unique opportunity to create positive awareness and enhance brand loyalty and create future brand advocates & ambassadors within a kid-focused role-play environment, where education and inspiration are at the core of everything we do.
• The ability to develop and execute promotional activities to a targeted audience whilst also creating attractive media opportunities e.g. cross promotions, product launches, private events, etc.
• A method to achieve your corporate social responsibility objectives by either participating in KidZania’s initiatives or co-develop and implement your own initiative

 

How can my company get involved?

Get in touch with us at industrypartners@kidzania.co.za